Return Policy
We want customers to feel comfortable shopping with Nateheartβ’.
Return Period
Customers may request a return within 30 days after receiving the product.
Return Eligibility
To qualify for a return:
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The item must be unused and in original condition
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The product must be returned with its original packaging
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Proof of purchase must be provided
Non-Returnable Items
Certain items may not be eligible for return, including:
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Personalized or custom products
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Final sale items
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Products showing signs of wear or misuse
Refund Process
After the returned item is received and inspected, we will notify you of the approval or rejection of the refund. If approved, the refund will be issued to the original payment method.
To start a return request, please contact: