FAQ
How long does it take to process an order?
Orders are generally processed within 1–2 business days after payment confirmation.
How will I know my order has shipped?
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Can I update or cancel my order?
If you need to make changes to your order, please contact our support team as soon as possible. Changes may only be possible before the order has been prepared for shipment.
What payment methods are accepted?
We accept major credit cards and other secure payment methods supported through Shopify's payment system.
What should I do if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging so we can review the situation and assist you.